PREMIUM TIMBER WINDOWS About Us
GET TO KNOW US A Little Better
We founded Premium Timber Windows after many years working for larger, established timber window companies. We felt that the service provided by those companies was being held back by huge overheads, demanding a large volume of projects, that were turned over quickly. This meant that project decisions were often made with the demands of the business in mind, rather than that of the customer.
By establishing a smaller, more focused company, with lower overheads, Premium Timber Windows has been able to switch focus to ensure that the customer experience and quality of product are the priority. This means that you can be assured that, when you place an order with Premium Timber Windows, your complete satisfaction is our number one concern.
OUR TEAM Of Experts
The Directors are supported by an experienced and knowledgeable, regional sales team. This allows the team to be local to you and always on hand to answer any questions you may have.
Our installation teams are highly skilled and experienced in dealing with older, historic and period properties. As well as the window installation, we are able to take care of any plastering, rendering etc. as required. Our fitters arrive promptly at the start of the day and will leave your premises tidy at the end of the working day. We never outsource a project to third parties, ensuring that we have complete control of the quality of your project from start to finish.
As we manufacture all of the windows and doors we install, we have complete control over the entire process. From your initial enquiry, through to post installation aftercare. Each and every stage is managed directly by us. We consult, we design, we manufacture, we install and we guarantee 100% satisfaction with your finished product.
All of our guarantees are insurance backed so you have peace of mind knowing that they are valid, down the line, regardless of any outside factors. Often, we replace original windows in properties which can be up to 200 years old so your new windows should easily see out our guarantees and, most likely, all of us!
Very happy with completed job and have already recommended them to others.
Mrs Dell